(also I have a feeling of deja vu as I post this) up, up, down, down, left, right, left right, up, up, up, up, up - That's how you logout of netflix. Why does this matter? Sometimes if your Netflix won't play anything you have to log out and log back in. Since there's no logout button on the interface (talk about an oversight) you get to push those buttons in order to logout.
It solved my problems, but when I was looking for solutions I kept seeing that and thought there was no way that the suggested solution was real.